Published
April 14, 2024
Updated
July 29, 2026
This settlement resolves claims that FCA US — the maker of Chrysler, Dodge, Jeep and Ram vehicles — dropped marketing voicemails about Chrysler Pacifica Hybrid minivans straight into consumers' inboxes without consent. Approved claims were worth up to $60, and the claim window closed in May 2024.
Current Status
Claims are closed. The deadline to submit a claim form was May 17, 2024, and new claims are no longer accepted. Under the settlement terms, payments were to be mailed to the address a claimant provided within 100 days after the settlement became final. As of July 29, 2026, no final approval order and no payment-completion date had been located in public sources. Anyone who filed should rely on the official settlement website and on communications tied to their own claim.StatusClaims Closed — Final Approval Not ConfirmedNo order or payment date located as of July 29, 2026.
Claim DeadlineMay 17, 2024New claims are not accepted.
Potential PaymentUp to $60One claim per cell phone number that received a message
Proof RequiredYesA Claim ID from the class notice was needed to file.
What Was the Case About?
The lawsuit alleged that FCA US LLC sent marketing voicemails — so-called ringless voicemails, which land in a phone's voicemail box without the handset ever ringing — to consumers who had not given prior consent, in violation of the Telephone Consumer Protection Act. The messages at issue promoted Chrysler Pacifica Hybrid minivans.The TCPA is a federal law restricting certain telemarketing calls, texts and automated messaging systems absent clear prior consent. Whether a ringless voicemail is enough on its own to support a TCPA claim has been contested in the courts, with appellate decisions going different ways on the question of what injury a single message causes. FCA US agreed to settle rather than continue litigating; the settlement is not an admission of wrongdoing.
FCA US is the American arm of what is now Stellantis, formed by the 2021 merger of Fiat Chrysler Automobiles and the PSA Group. Its brands include Chrysler, Dodge, Jeep, Ram, Alfa Romeo, Fiat and Maserati.
Who Was Covered?
The class covered people in the United States who received a ringless voicemail on a cell phone concerning FCA US's Chrysler Pacifica Hybrid minivans during the period defined in the settlement notice.How Much Could Claimants Get?
A person who submitted a valid, timely claim form could receive up to $60. Only one claim was allowed per cell phone number that received a message directly from FCA US. As with any settlement of this kind, the per-claim amount could be adjusted depending on the number of valid claims approved.What Proof Was Required?
Filing required the Claim ID printed in the class notice, so this page is marked Proof Required: Yes even though no receipts or records had to be uploaded. Claimants who did not receive a notice, or who were unsure whether they were covered, were directed to the contact form on the official settlement website.What Happens Next?
The remaining steps were the court's ruling on final approval, resolution of any appeal, and mailing of payments to approved claimants within the 100-day window the settlement set. No final approval order and no payment date had been located as of July 29, 2026. Updates are posted on the official settlement website.Official information is available at Pacifica TCPA Settlement.
Other Chrysler and Stellantis Class Actions
FCA US and its brands have faced a number of consumer class actions in recent years, including cases over the 9-speed automatic transmission in certain Chrysler, Jeep and Ram vehicles, excessive oil consumption in 2.4L Tigershark engines, and defects in the Uconnect infotainment system. Our coverage of the Chrysler 200 MultiAir fuel injector settlement covers one of them in detail.Important Dates
• Claim deadline: May 17, 2024• Payments: within 100 days after the settlement becomes final
Sources
• Official settlement website: Pacifica TCPA Settlement• Settlement notice and claim form posted by the settlement administrator
• Grigorian v. FCA US LLC
For more class actions keep scrolling below.
Case Title
Grigorian v. FCA US LLC
Defendant
FCA US LLC
Potential Payment
Up to $60 per claim
Claim Deadline
May 17, 2024
Status
Claims Closed — Final Approval Not Confirmed
Official Website
Pacifica TCPA Settlement
