This completed Sally Beauty settlement addressed requests to cash out low-balance gift cards in California. It did not create an ongoing claim form, and Sally Beauty's current policy says California balances under $15 can be redeemed for cash on request.
Current Status
This is not an open claims settlement. The court gave final approval in 2018, and the relief centered on California store policies, employee training, and cash redemption of low-balance gift cards. Sally Beauty's current gift-card page says California customers may request cash when a balance is under $15, reflecting the current statutory threshold rather than the settlement's historical under-$10 rule.
What Was the Settlement About?
The lawsuit alleged that Sally Beauty stores in California did not consistently redeem gift cards for cash when the remaining balance was below the limit then set by California law. Sally Beauty resolved the case without a trial on the merits.
The settlement did not establish a general damages fund for every class member. Its principal value was operational: compliance procedures, employee instructions, and the ability to request cash redemption for qualifying low balances.
Who Was in the Historical Class?
The settlement class covered California consumers who possessed a Sally Beauty gift card with a balance below $10 during the period from February 11, 2012 through March 13, 2018. That class definition explains who was bound by the completed settlement; it is not a current filing window.
Was There a Retroactive Payment?
No broad retroactive cash award was created. The settlement's consumer relief was tied to honoring cash-redemption requests and changing store practices. A reader should not expect a mailed settlement check or a web claim form based solely on having held a card during the old class period.
What Can California Customers Do Now?
Sally Beauty's current gift-card policy states that some states require low-balance cards to be redeemed for cash on request and identifies California's threshold as less than $15. A customer with a valid qualifying balance can make the request through a California store under the retailer's current policy.
This current threshold is separate from the older settlement notice, which discussed balances below $10 because that was the applicable rule during the historical case.
Why Does the Current Threshold Differ?
The completed settlement addressed the California rule that applied during its historical period, when the notice described balances below $10. California later changed the statutory low-balance threshold, and Sally Beauty's current consumer page now identifies balances under $15. The newer amount is a current store-policy and state-law issue, not a reopened or enlarged settlement payment.
What Counts as Proof?
There is no settlement claim to prove. For an in-store cash-out request, the relevant item is the valid Sally Beauty gift card and its remaining balance. Transaction handling is governed by current California law and the retailer's current gift-card policy.
