Published
October 20, 2025
Updated
July 25, 2026
This $7.55 million settlement covered consumers who allegedly received multiple Zales marketing texts while their phone numbers were on the National Do Not Call Registry. Claims closed October 27, 2025; the court has entered final approval, and the official site has not announced a payment date.
Current Status
Claims are closed. The deadline was October 27, 2025. The court entered a Final Approval Order after the November 17, 2025 hearing, but the official settlement website had not announced a payment date as of July 25, 2026.What is the Zales TCPA Settlement?
You may be part of a proposed nationwide settlement with Zale Delaware, Inc. d/b/a Zales Jewelers related to text messages allegedly sent to numbers listed on the National Do Not Call Registry without consent under the Telephone Consumer Protection Act. Zales denies all allegations. The settlement provides cash payments to eligible consumers who submit valid claims.
Status
Claims Closed
Final Approval Order entered.
Claim Deadline
October 27, 2025
The filing window has passed.
Settlement Fund
$7,548,300
Before fees and administration costs.
Potential Benefit
Up to $100
One approved claim per phone number.
What is the Total Settlement Amount?
A Settlement Sum of $7,548,300 has been established. This will pay approved claims, notice and administration costs, any service award, and any court-approved attorneys’ fees and expenses.Who Is Included?
All persons in the United States who did not provide their number to Zales and to whom Zales delivered, or caused to be delivered, more than one telemarketing text within a 12 month period while the number had been on the National Do Not Call Registry for at least 30 days. Class period is October 15, 2020 through the date of preliminary approval.How Much Can I Get Paid?
Class Members with approved claims will receive up to $100 each, less a proportional share of fees and costs. Only one claim per phone number will be paid. Payments will be made by check.How Do I File a Claim?
File online at ZaleTCPASettlement.com by 11:59 p.m. PT on October 27, 2025. You can also mail a completed paper claim form, postmarked by October 27, 2025, to the Settlement Administrator — the paper claim form and mailing instructions are on the official settlement website.What is the TCPA?
The Telephone Consumer Protection Act is a federal law that restricts telemarketing calls and text messages to protect consumer privacy. In general, companies must have prior express consent before sending marketing texts to your cell phone, and they must honor the National Do Not Call Registry.The TCPA also limits the use of automated dialing and prerecorded messages for marketing. Consumers can revoke consent at any time by using a reasonable method, like replying “STOP.”
If a company violates the TCPA, consumers may seek statutory damages in court. The law allows up to $500 per call or text, or up to $1,500 per call or text if the violation is found to be willful or knowing. This Zales case alleges marketing texts were sent to numbers on the Do Not Call Registry without proper consent; Zales denies wrongdoing.
What are the Important Dates?
• Exclude yourself by: October 27, 2025
• Object by: October 27, 2025
• Final Approval Hearing: November 17, 2025 at 9:30 a.m. before Judge Cynthia Oster, Thirteenth Judicial Circuit, Hillsborough County, Florida
• Claim Deadline: October 27, 2025
When will Payments be Sent?
Payments will be issued after the Court grants final approval and any appeals are resolved. Please be patient.How Do I Know if I am in the Class?
You may have received a postcard or email notice if your number appears in the call records. If you did not receive a notice but think you qualify, you can contact the Settlement Administrator through the official settlement website with your name and cell phone number to check against the records.Case Information
• Caption: Crystal Miller v. Zale Delaware, Inc., No. 25-CA-004088
• Court: Circuit Court for the Thirteenth Judicial Circuit, Hillsborough County, Florida
• Judge: Hon. Cynthia Oster
• Class Counsel: Avi Kaufman and Anthony Paronich
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Official Long-Form Notice (PDF)
Sources
• Official Settlement Website• Official Notice PDF
For more class actions keep scrolling below.
Settlement Fund
$7,548,300
Case Title
Crystal Miller v. Zale Delaware, Inc.
Case Number
25-CA-004088
Court
Thirteenth Judicial Circuit, Hillsborough County, Florida
Claim Deadline
October 27, 2025 (passed)
Status
Final approval granted — payment date not announced
Official Website
ZaleTCPASettlement.com
